Privacy Policy

Introduction

Welcome to https://rodent-control.storysurge.net (hereafter referred to as “Rodent Control” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of information from our users in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://rodent-control.storysurge.net
Any mobile applications or software developed by Rodent Control
Online services and products offered through our platform
Interactive features on our websites that require user registration or data submission

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links or integrations on our site. These external entities have their own privacy policies governing data collection and usage, and we encourage users to review these policies carefully.

Data Collection and Processing

When you interact with Rodent Control in any of the aforementioned ways, we may collect various types of personal data:

Account Information: Details related to your user account creation, including username, email address, and password.
Payment Information: Credit card or debit card details used for transactions on our platform.
Financial Information: Banking information for secure financial transactions.
Purchase Information: Records of products or services purchased from us, along with associated order numbers.
Mobile Device Identifiers: Unique identifiers from your mobile device when you access our applications.
Location Data: Geographic location data provided by your browser or device settings when interacting with our website or services.
Feedback and Reviews: Comments, suggestions, and reviews you choose to share with us.
Social Media Information: Data obtained through social media integrations, such as profile pictures and public posts.
Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through multiple channels:

Direct user input when creating an account, making purchases, or filling out forms.
Automated technologies used to analyze website traffic and enhance user experience.
Interactions with our customer support team.
Third-party sources that provide us with aggregated or de-identified data for internal analytics (subject to their privacy policies).

Cookies and Similar Technologies

Rodent Control uses cookies and similar tracking technologies to improve your online experience and analyze website performance. ‘Cookies’ are small text files stored on your browser by our servers. They serve various purposes, including:

Strictly Necessary: Ensuring basic functionalities of the website, such as enabling secure connections and remembering user preferences.
Preferences: Customizing your experience based on language, currency, and other preferences.
Analytics: Tracking aggregated data for internal analytics purposes, helping us understand how visitors use our site and improve its content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings. Please note that disabling cookies may impact your user experience on our website.

Data Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

Account Information: Retained until the associated account is active or upon request for deletion.
Payment and Financial Data: Securely stored for the duration required to fulfill transactions and comply with financial regulations.
Purchase History: Kept for billing and record-keeping purposes, typically up to seven years after the last purchase.
Communication Records: Retained for a period of two years following the last communication from the user.
Analytics Data: Aggregated data may be retained indefinitely for internal analytics and business development.

Once the retention period expires or upon your request, we will delete or anonymize the personal data to ensure it is no longer associated with your identity.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, use, or disclosure. These include:

Encryption: All sensitive data transmitted between your device and our servers is encrypted using industry-standard protocols.
Secure Servers: Our data storage systems are hosted on secure servers with strict access controls.
Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Your Rights and Choices

Rodent Control respects your privacy rights and offers various options for managing your personal data:

Access and Update: Users can access and update their account information at any time through their profile settings.
Opt-out of Communications: You can choose to opt-out of receiving marketing or promotional emails by following the unsubscribe instructions provided in such communications.
Delete Your Account: Users have the right to request the deletion of their account and associated data. Please note that this may impact your access to certain services or features.
Data Portability: In compliance with applicable laws, you can request a copy of your personal data in a structured, commonly used format.

Changes to Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website and/or by directly contacting registered users. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please contact us at [Privacy Officer’s Email Address]. Our team is dedicated to addressing your inquiries and ensuring a transparent and secure user experience.